Customer Service Representative

P.c.-Richard-; East Farmingdale (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health plan options

Health Savings Account (HSA) option

Vision & Dental plan

Life Insurance and Supplemental Plans

401k Retirement Savings with company-m

Discounts and Paid Time Off

Job summary

P.C. Richard & Son is seeking a friendly, detail-oriented Customer Service Representative for our Builder/Wholesale Division in Farmingdale, NY. You will handle orders, data entry, and daily communication with builders and contractors in a fast-paced environment.

This entry-level role offers weekday hours, comprehensive benefits for full-time employees, and opportunities to learn our internal systems and grow with the company.

Qualifications

• Detail oriented with strong interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Customer service and data entry experience required.

Responsibilities

• Answering calls from customers with existing accounts to place orders by phone or email; enter orders into the POS system and follow through to delivery.
• Confirming deliveries with the customer the night before delivery, reviewing address, delivery instructions and product information.

Skills

Customer service

Data entry

Interpersonal skills

Detail oriented

Multitasking

Tools

POS system

Job description

150 Price Parkway, Farmingdale , New York 11735 , United States

Area of Interest

Administrative

Job Description

Now Hiring

CUSTOMER SERVICE REPRESENTATIVE

for our Builder/Wholesale Division located at 105 Price Parkway, Farmingdale, NY

This division sells major appliances exclusively to builders, contractors, landlords and management companies throughout the Tri-state area.

This entry level position will require customer service, heavy phone work and data entry on our internal computer system.

This position includes, but is not limited to:

• Answering incoming calls from customers with existing accounts looking to place orders over the phone or email. Each order must be entered accurately into our point of sale system and then followed through to completion of scheduled delivery.
• Confirming deliveries with the customer the night before delivery to review address, delivery instructions and product information.

Monday - Friday 8:30 - 5:00 pm

Excellent BENEFITS available for Full Time employees who work 30 hours or more including:

• Health Plan options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (HSA) option available (if applicable).
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
• Generous Paid Time Off Benefits including Vacation Days & Paid Sick Time.

P.C. Richard & Son is an Equal Opportunity Employer

Job Requirements

The ideal candidate must be detail oriented and possess strong interpersonal skills with the ability to multi-task in a fast paced environment.

Customer service and data entry experience required.

Regular

Pay Range

$18.00 - $20.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.