Customer Experience Pro — Eyewear Retail (SF)

Kaycan Ltd; San Francisco (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Sick Leave

Free Eyewear

Friends & Family Discounts

Team Outings

Commuter Benefits

Job summary

JINS Eyewear in San Francisco is seeking a Customer Service Specialist to join our team at the Stonestown location. The role centers on delivering stellar service and resolving customer inquiries with professionalism.

We offer benefits including health, dental and vision insurance, paid time off, paid sick leave, eyewear discounts for friends/family, monthly team outings, and commuter benefits.

Qualifications

• Customer-focused communication and problem-solving skills.
• Ability to handle complaints with professionalism.
• Team-oriented with a positive attitude.

Responsibilities

• Provide prompt, friendly customer service and resolve inquiries.
• Address customer needs and understand concerns and expectations.
• Handle product/service complaints in a professional manner.

Job description

JINS Eyewear in San Francisco is seeking a Customer Service Specialist to join our team at the Stonestown location. The role centers on delivering stellar service and resolving customer inquiries with professionalism.

We offer benefits including health, dental and vision insurance, paid time off, paid sick leave, eyewear discounts for friends/family, monthly team outings, and commuter benefits.