Customer Service Specialist

Agupdate; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages + bonus

Weekly direct deposit

Medical, dental, vision, disability, &

Life insurance

401k with company match

Paid vacation & holidays

Personal time

Employee discount

Advancement opportunities

Job summary

Modern Builders Supply, Inc. is seeking a Customer Service Specialist to support the outside sales team and handle order fulfillment in an inside sales role.

You will process orders, respond to customer inquiries, and work to grow business with existing customers, in a fast‑paced Midwest distribution environment.

Qualifications

• Computer skills including data entry.
• Excellent written and verbal communication skills.
• Interpersonal skills with focus on customer satisfaction.
• Ability and willingness to learn and multi-task in a fast-paced environment.
• Minimum 1 year inside sales and customer service experience.

Responsibilities

• Process orders and support the outside sales team.
• Solicit additional business from current customers.

Skills

Data entry

Written & verbal communication

Interpersonal skills

Learn & multi-task

Inside sales experience

Tools

CRM software

Job description

Are you looking for a rewarding career opportunity with significant growth potential?

Join Team MBS - a progressive Midwest Building Products Distributor!

As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more.

Twenty-seven locations and nearly 400,000 sq. ft. of manufacturing makes MBS the premier distributor in the Midwest with the vision to be “SIMPLY THE BEST.”

As a Customer Service Specialist on our team, your primary role will be to support the sales efforts of the outside salesperson and various order fulfillment activities in an inside sales capacity. A few of your duties range from processing orders to soliciting additional business from current customers.

We will invest in training, resources and guidance.

Qualifications and Skills

A successful Customer Service Specialist candidate must be career-oriented, have initiative, ambition, and a strong interest and desire to learn the business from the ground up.

Additional qualifications for a Customer Service Specialist position include: Computer skills, including data entry Excellent written and verbal communication skills, interpersonal skills with an emphasis toward customer satisfaction Ability and willingness to learn and multi-task in a fast paced and friendly environment Minimum 1 year of inside sales and customer service experience

Why Join Team MBS

• Competitive wages plus bonus opportunities
• Paid weekly via direct deposit
• Medical, dental, vision, disability insurance, and life insurance
• 401k with Company match
• Paid vacation, personal time, holidays
• Opportunity for advancement
• Employee discount
• Hours: M-F 7:30 AM - 4:00 PM, periodic Saturdays from 8:00 AM - 12:00 PM during peak business season

Modern Builders Supply, Inc. is an Equal Opportunity Employer.