Customer Service Specialist

Modern Builders Supply; Erie (Erie County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages plus bonus opportunities

Medical, dental, vision, disability insurance, and life insurance

401k with Company match

Paid vacation, personal time, holidays

Employee discount

Job summary

Modern Builders Supply is seeking a Customer Service Specialist to support the sales efforts through tasks such as processing orders and engaging with existing customers. The ideal candidate will be career-oriented with a desire to learn.

Offering competitive wages, bonuses, and comprehensive benefits including medical and 401k plans, this position presents significant growth potential within a family-owned business dedicated to customer satisfaction.

Qualifications

• Career-oriented with initiative and ambition.
• Strong interest in learning the business from the ground up.

Responsibilities

• Support sales efforts of the outside salesperson.
• Process orders and solicit additional business from customers.

Skills

Computer skills, including data entry

Excellent written and verbal communication skills

Interpersonal skills with emphasis on customer satisfaction

Ability and willingness to learn and multi-task

Minimum 1 year of inside sales and customer service experience

Job description

Are you looking for a rewarding career opportunity with significant growth potential?

Join Team MBS - a progressive Midwest Building Products Distributor!

As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more.

Twenty-seven locations and nearly 400,000 sq. ft. of manufacturing makes MBS the premier distributor in the Midwest with the vision to be “SIMPLY THE BEST.”

As a Customer Service Specialist on our team, your primary role will be to support the sales efforts of the outside salesperson and various order fulfillment activities in an inside sales capacity. A few of your duties range from processing orders to soliciting additional business from current customers.

We will invest in training, resources and guidance.

Qualifications And Skills

A successful Customer Service Specialist candidate must be career-oriented, have initiative, ambition, and a strong interest and desire to learn the business from the ground up.

Additional Qualifications For a Customer Service Specialist Position Include

• Computer skills, including data entry
• Excellent written and verbal communication skills, interpersonal skills with an emphasis toward customer satisfaction
• Ability and willingness to learn and multi-task in a fast paced and friendly environment
• Minimum 1 year of inside sales and customer service experience

Why Join Team MBS

• Competitive wages plus bonus opportunities
• Paid weekly via direct deposit
• Medical, dental, vision, disability insurance, and life insurance
• 401k with Company match
• Paid vacation, personal time, holidays
• Opportunity for advancement
• Employee discount
• Hours: M-F 7:30 AM - 4:00 PM, periodic Saturdays from 8:00 AM - 12:00 PM during peak business season

Modern Builders Supply, Inc. is an Equal Opportunity Employer.