Customer Service Specialist

Agupdate; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

401k with Company match

Paid vacation, personal time, holidays

Employee discount

Job summary

Modern Builders Supply in Pittsburgh is seeking a Customer Service Specialist to support the sales team and assist with order fulfillment in an inside sales capacity. You will process orders, solicit additional business from current customers, and benefit from training and advancement opportunities.

The company offers competitive wages, insurance options, a 401k with match, paid vacation and holidays, and a positive team environment.

Qualifications

• Minimum 1 year of inside sales and customer service experience.
• Excellent written and verbal communication skills.
• Interpersonal skills with an emphasis toward customer satisfaction.
• Ability and willingness to learn and multi-task in a fast paced and friendly environment.
• Computer skills, including data entry.

Responsibilities

• Support the sales efforts of the outside salesperson and handle inside sales order fulfillment.
• Process orders and solicit additional business from current customers.

Skills

Data entry

Written communication

Verbal communication

Customer service

Inside sales

Multi-tasking

Job description

Are you looking for a rewarding career opportunity with significant growth potential?

Join Team MBS - a progressive Midwest Building Products Distributor!

As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more.

Twenty-seven locations and nearly 400,000 sq. ft. of manufacturing makes MBS the premier distributor in the Midwest with the vision to be "SIMPLY THE BEST."

As a Customer Service Specialist on our team, your primary role will be to support the sales efforts of the outside salesperson and various order fulfillment activities in an inside sales capacity. A few of your duties range from processing orders to soliciting additional business from current customers.

We will invest in training, resources and guidance.

Qualifications and Skills

A successful Customer Service Specialist candidate must be career-oriented, have initiative, ambition, and a strong interest and desire to learn the business from the ground up.

Additional qualifications for a Customer Service Specialist position include: Computer skills, including data entry Excellent written and verbal communication skills, interpersonal skills with an emphasis toward customer satisfaction Ability and willingness to learn and multi-task in a fast paced and friendly environment Minimum 1 year of inside sales and customer service experience

Why Join Team MBS

Competitive wages plus bonus opportunities Paid weekly via direct deposit Medical, dental, vision, disability insurance, and life insurance 401k with Company match Paid vacation, personal time, holidays Opportunity for advancement Employee discount Hours: M-F 7:30 AM - 4:00 PM, periodic Saturdays from 8:00 AM - 12:00 PM during peak business season

Modern Builders Supply, Inc. is an Equal Opportunity Employer.