Customer Service & Solutions Specialist

FASTSIGNS #110201; Allen (TX); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Competitive salary

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Opportunity for advancement

Job summary

FASTSIGNS #110201 is seeking a Customer Service Representative in Allen, TX, to serve as the initial contact for current and prospective customers. You will learn to prepare estimates, process work orders, and ensure timely delivery of finished orders while actively participating in daily team meetings and executing marketing plans.

You will build lasting relationships by assisting customers through various channels—email, phone, and in person—contributing to the center's growth and success.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn, and has the ability to build relationships.
• Great listening and organizational skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person, and at their place of business.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Customer service

Relationship building

Listening

Education

High school diploma or equivalent

Job description

FASTSIGNS #110201 is seeking a Customer Service Representative in Allen, TX, to serve as the initial contact for current and prospective customers. You will learn to prepare estimates, process work orders, and ensure timely delivery of finished orders while actively participating in daily team meetings and executing marketing plans.

You will build lasting relationships by assisting customers through various channels—email, phone, and in person—contributing to the center's growth and success.