Customer Service - Self Storage Manager

Public Storage; Westminster (CO); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Public Storage seeks a Property Manager to serve customers across multiple locations, handling storage consultations, product recommendations, and daily unit inspections. The role requires driving between sites, cash handling, and routine payments collection. Candidates from retail or service backgrounds are encouraged to apply.

As a flexible, on-site position, you will ensure spaces are ready to rent and maintain curb appeal through regular upkeep and outdoors work when needed.

Qualifications

• Experience in customer service centered sales environments such as retail or food service.
• Ability to work independently while serving multiple locations.

Responsibilities

• Assess customer storage needs and recommend packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability for rent.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers in staying current with payments and perform reminder/collection calls when needed.
• Work independently at multiple sites, outdoors and indoors, with occasional stairs and large doors.

Skills

Customer service

Sales

Cash handling

Multitasking

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)