Customer Service - Self Storage Manager

Public Storage; Hoover (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Hoover, AL is seeking a Property Manager who can work independently at multiple locations, combining inside and outdoor tasks to keep units ready to rent. You will assess customer storage needs, suggest packing and moving supplies, and perform daily unit inspections to ensure inventory and availability.

A valid driver’s license is required to travel between sites; mileage reimbursement is available.

Qualifications

• Experience in customer service or sales environments (retail, restaurant, or service-based).
• Willingness to travel between locations and manage cash handling.

Responsibilities

• Work independently across multiple locations to support rental operations.
• Assess customer storage needs and suggest packing supplies.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and handle banking tasks.
• Assist customers with payments and make reminder/collection calls when needed

Skills

Customer service

Sales experience

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)