Customer Service - Self Storage Manager

Public Storage; Freeport (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Public Storage in Florida is seeking a Property Manager to operate across multiple sites. You will assess customer storage needs, recommend packing supplies, and perform daily unit inspections to ensure rental-ready spaces. You’ll handle cash, deposits, and customer payments while traveling between properties with your own vehicle. A valid license and outdoor work are required.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service-based settings.
• Must have valid driver’s license and own vehicle to travel between locations.
• Physical ability to move items up to 35 pounds and work outdoors up to 50% of the time.

Responsibilities

• Assess customer storage needs and make recommendations, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)