Customer Service - Self Storage Manager

Public Storage; Riverside (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking Property Managers to work independently across multiple locations in California. You will assess customer storage needs, suggest packing and moving supplies, and conduct daily inspections to ensure spaces are ready for rent.

The role includes auditing cash drawers, processing deposits, and helping customers stay current with payments, including reminder calls when required. You will travel between sites using your own vehicle (mileage reimbursement available).

Qualifications

• Experience in customer service centered sales environments.
• Ability to assess customer needs and provide product suggestions.
• Strong communication and service skills.

Responsibilities

• Work independently at multiple locations and balance indoor/outdoor tasks.
• Assess storage needs and suggest packing/moving supplies.
• Perform daily inspections to confirm inventory and ready-to-rent spaces.
• Audit cash drawers and process bank deposits as part of daily duties.
• Help customers stay current with payments and make reminder calls when needed.
• Transport between locations using own vehicle; mileage reimbursement available.

Skills

Customer service

Sales oriented

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)