Customer Service - Self Storage Manager

Public Storage; Tallahassee (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Tallahassee, FL seeks a Property Manager to work independently across multiple sites and help customers select storage solutions. The role involves outdoor duties, frequent location visits, and assisting with payments and collections. A valid driver's license and own vehicle are required, with mileage reimbursement provided.

The position focuses on customer service, storage needs assessment, and maintaining spaces ready to rent through daily inspections and upkeep.

Qualifications

• Customer service or sales background is preferred.
• Valid driver's license and access to own vehicle are required.
• Ability to lift up to 35 pounds and spend time outdoors (up to 50%) is expected.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily inspections of storage units to ensure inventory and readiness for rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales experience

Communication skills

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)