Customer Service - Self Storage Manager

Public Storage; Shawnee (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is seeking dedicated Property Managers in Shawnee, Kansas, to work independently at multiple locations. The role involves assessing customer storage needs, inspecting storage units, auditing cash drawers, and assisting with payments. Candidates should have a valid driver's license and experience in customer service-oriented roles. The position includes physical tasks such as lifting items and maintaining outdoor facilities. Mileage reimbursement is available for travel between locations.

Qualifications

• Ability to transport and move items weighing up to 35 pounds.
• Experience in customer service or sales environments.
• Valid driver’s license required for travel between locations.

Responsibilities

• Work independently at multiple locations, inside and outside.
• Assess customer storage needs and suggest additional products.
• Conduct daily storage unit inspections to ensure readiness for rent.
• Audit cash drawers and make bank deposits as needed.
• Assist customers with payments and conduct reminder calls.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)