Customer Service - Self Storage Manager

Public Storage; Santa Monica (CA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to work independently at multiple locations in Santa Monica, California. This role involves assessing customer storage needs, making inventory inspections, auditing cash drawers, and assisting customers with payments.

The ideal candidate comes from a customer service background and is comfortable traveling between sites. A valid driver’s license and own vehicle are necessary for this role, which offers a chance to work both indoors and outdoors.

Qualifications

• Ability to work independently at multiple locations.
• Experience in customer service and sales environments.
• Valid driver’s license and own vehicle for travel.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Inspect storage units daily to ensure readiness.
• Audit cash drawers and make bank deposits.
• Help customers manage payments and reminder calls.

Skills

Customer service

Sales experience

Inventory management

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)