Customer Service - Self Storage Manager

Public Storage; Panama City Beach (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Panama City Beach seeks an independent Property Manager to oversee daily operations across multiple locations. This role involves assessing customer needs, conducting inspections, and managing payment collections while ensuring the properties are well-maintained and presentable.

Successful candidates will have a background in customer service or sales and must be able to lift up to 35 pounds. A valid driver's license is necessary for travel between locations.

Qualifications

• Experience in customer service, sales, or similar roles is required.
• Ability to transport/move items weighing up to 35 pounds.

Responsibilities

• Manage customer storage needs and suggest packing and moving supplies.
• Conduct daily storage unit inspections.
• Audit cash drawers and manage bank deposits.
• Make reminder and collection calls regarding payments.

Skills

Customer service skills

Sales experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)