Customer Service - Self Storage Manager

Public Storage; Sanford (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple facilities, assessing customer storage needs and recommending packing supplies. You’ll perform daily inspections to ensure spaces are ready to rent and handle cash drawers, deposits, and customer payments.

Responsibilities include reminder and collection calls when needed, with the expectation of traveling between locations and performing exterior maintenance tasks as part of daily duties.

Qualifications

• Experience in customer service centered sales environments, including retail or service industries.
• Ability to manage cash handling and deposits accurately.

Responsibilities

• Assess customer storage needs and recommend packing and moving supplies.
• Work independently at multiple locations, including outdoor environments.
• Conduct daily inspections of storage spaces to ensure inventory readiness.
• Audit cash drawers and process bank deposits as part of daily tasks.
• Assist customers with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales

Cash handling

Communication

Organization

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)