Customer Service - Self Storage Manager

Public Storage; Iowa City (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is looking for dedicated Property Managers in Iowa City, IA. This role involves working independently across multiple sites, conducting daily inspections, and assessing customer storage needs. You will also participate in the physical upkeep of the properties.

The ideal candidate has strong customer service experience and a valid driver's license to travel between locations. This is an excellent opportunity for those who enjoy outdoor work as part of their responsibilities.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Experience in customer service, retail, or service-based environments.
• Valid driver's license and own vehicle required.

Responsibilities

• Inspect storage units daily to confirm readiness and availability.
• Assess customer storage needs and sell packing supplies.
• Maintain cleanliness and curb appeal of outdoor and indoor areas.

Skills

Customer service skills

Sales ability

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)