Customer Service - Self Storage Manager

Public Storage; Montgomery (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Public Storage in Montgomery, AL is seeking a Property Manager to work independently across multiple sites, assess storage needs, and suggest solutions, including packing supplies. Daily inspections ensure inventory and readiness to rent.

You will audit cash drawers, handle deposits, and assist customers with payments, including reminders when needed. The role requires travel between locations, a valid driver’s license, and the ability to operate in outdoor environments as part of routine

Qualifications

• Experience in customer service oriented sales environments.
• Ability to handle cash and deposits accurately.
• Comfort working across multiple locations and walking/standing for extended periods.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and suggest solutions, including packing supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers with payments and make reminder/collection calls when needed.

Skills

Customer service

Sales

Cash handling

Inventory management

Outdoor work

Driving between locations

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)