Customer Service - Self Storage Manager

Public Storage; San Rafael (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, assessing customer storage needs and guiding them to the right solutions. You will perform daily unit inspections and ensure spaces are ready to rent.

You will manage cash drawers, bank deposits, and payments reminders, while supporting outdoor/indoor duties. A valid driver's license and travel between sites are required with mileage reimbursement provided.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service industries.

Responsibilities

• Assess customer storage needs and suggest appropriate packing/moving supplies.
• Visit multiple locations and perform daily unit inspections to confirm inventory and availability.

Skills

Customer service

Sales

Communication

Organization

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)