Customer Service - Self Storage Manager

Public Storage; Shoreview (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager who will work independently at multiple locations, evaluating customer storage needs and suggesting packing and moving supplies. Daily inspections ensure spaces are ready to rent and inventory is accurate.

The role involves auditing cash drawers, making bank deposits, and assisting customers with payments, including reminder calls when needed. Travel between locations is required and mileage reimbursement may be available.

Qualifications

• Experience in customer service centered sales environments from retail, restaurant, fast food or service-based companies.

Responsibilities

• Assist customers in identifying storage needs and upsell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability for rent.
• Audit cash drawers and handle bank deposits as part of daily operations.
• Assist customers with payments and send reminders as needed.
• Work independently at multiple locations and perform on-site and outdoor tasks.

Skills

Customer service

Sales

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)