Customer Service - Self Storage Manager

Public Storage; Huntsville (AL); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Public Storage in Huntsville, AL is seeking a Property Manager who works independently at multiple locations, assessing customer storage needs and guiding purchases of packing and moving supplies. You will perform daily inspections to ensure unit availability and readiness to rent.

The role includes cash handling, auditing drawers, processing deposits, and staying current with payments by making reminder calls when necessary.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service industries.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Perform daily storage unit inspections to ensure inventory and availability for rental.
• Audit cash drawers and make bank deposits as part of the daily business.
• Assist customers in staying current with payments and make reminder/collection calls when required.
• Work independently at multiple locations and spend time inside and outside facilities.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)