Customer Service - Self Storage Manager

Public Storage; Center Line (MI); On-site; USD 40,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations in Michigan. You will assess customer storage needs and suggest packing supplies, perform daily unit inspections, and ensure spaces are ready to rent.

The role includes auditing cash drawers, processing deposits, and helping customers stay current on payments with reminder calls. A valid driver’s license and willingness to travel between sites are required.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to handle cash and banking tasks.
• Willingness to travel between locations with own vehicle.
• Valid driver’s license required.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Inspect storage units daily to ensure inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers with payments and make reminder calls when required.
• Work independently at multiple locations, including outdoor duties.

Skills

Customer service

Sales

Cash handling

Driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)