Customer Service - Self Storage Manager

Public Storage; Farmers Branch (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager in Farmers Branch, TX. The role involves determining customer storage needs, recommending packing supplies, and maintaining accurate unit readiness across locations.

Duties include daily unit inspections, cash handling, payment reminders, and occasional travel between sites. A valid driver’s license is required and candidates should be comfortable working outdoors as needed.

Qualifications

• Experience in customer service and sales environments.
• Ability to work independently and handle multiple locations.

Responsibilities

• Assess customer storage needs and make recommendations, including selling packing supplies.
• Perform daily inspections to ensure inventory and unit availability.
• Audit cash drawers and process bank deposits as part of daily tasks.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales

Independence

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)