Customer Service - Self Storage Manager

Public Storage; Forney (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is hiring Property Managers in Forney, Texas. Successful candidates will work independently at various locations, assisting customers with their storage needs while performing daily inspections and maintenance tasks.

The role requires a valid driver's license and the ability to lift items weighing up to 35 pounds. Ideal candidates will possess experience in customer service or sales, contributing to a rewarding work experience.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Valid driver’s license and reliable vehicle for travel between locations.
• Experience in customer service or sales environments.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Inspect storage units daily to confirm inventory and availability.
• Keep customers current with payments and perform collection calls.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)