Customer Service - Self Storage Manager

Public Storage; Monterey (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is hiring Property Managers in Monterey, California. In this role, you will manage multiple locations, ensuring customer satisfaction and unit readiness through inspections and sales of packing supplies.

The ideal candidate will have a strong background in customer service and be physically capable of performing tasks like cleaning and lifting. A valid driver's license is required for travel between sites, with mileage reimbursement available.

Qualifications

• Experience in service-based environments such as retail or restaurants.
• Ability to perform physical tasks including cleaning and maintenance.
• Must possess a valid driver's license.

Responsibilities

• Manage multiple property locations independently.
• Assess customer storage needs and sell packing supplies.
• Conduct daily inspections of storage units.

Skills

Customer service experience

Ability to lift/move up to 35 pounds

Valid driver’s license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)