Customer Service - Self Storage Manager

Public Storage; Brown Deer (WI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, assessing customer storage needs and providing tailored solutions. You will perform daily unit inspections to ensure inventory availability and assist with payments, including reminder calls when needed.

Applicants should have experience in customer service oriented sales, a valid driver's license, and access to a personal vehicle for travel between properties.

Qualifications

• Experience in customer service centered sales environments such as retail or hospitality.
• Ability to perform cash handling and basic financial tasks.
• Must have a valid driver’s license and own vehicle for travel between locations.

Responsibilities

• Assess customer storage needs and suggest options, including packing supplies.
• Conduct daily unit inspections to ensure inventory and availability.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and make reminder/collection calls when required.
• Work independently across multiple locations to meet customer needs.

Skills

Customer service

Sales experience

Interpersonal skills

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)