Customer Service - Self Storage Manager

Public Storage; Chapel Hill (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Storage seeks a Property Manager to operate across multiple locations, evaluating customer storage needs and offering packing/moving supplies. Daily unit inspections ensure spaces are ready to rent, while cash handling and deposits are part of daily duties.

You will assist customers with payments and conduct reminder calls as needed. Candidates should come from customer-service oriented sales backgrounds, such as retail or food service.

Qualifications

• Experience in customer service oriented sales environments.
• Background in retail, restaurant, fast food or other service-based companies.
• Must have a valid driver’s license and access to own vehicle.

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and upsell packing/moving supplies.
• Inspect storage units daily to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits as part of daily operations.
• Help customers stay current with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales

Retail

Restaurant

Fast food

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)