Customer Service - Self Storage Manager

Public Storage; Boise (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible work schedule

Medical, dental, vision benefits

401k with match

Paid time off

Performance-based bonuses

Job summary

Public Storage is looking for a Property Manager in Boise, Idaho. This role involves managing multiple storage locations, performing inspections, and assisting customers with their storage needs. Candidates should have experience in customer service or sales environments, a valid driver’s license, and be able to lift up to 35 pounds. The position offers flexible schedules and full-time benefits, including medical, dental, vision, and retirement plans. Performance-based bonuses are also available.

Qualifications

• Experience in customer service or sales environments such as retail or restaurant.
• Valid driver's license and ability to travel using personal vehicle.
• Ability to handle physical tasks such as moving items and performing maintenance.

Responsibilities

• Manage multiple storage locations independently.
• Conduct daily inspections of storage units.
• Assist customers with storage needs and sales of supplies.
• Handle cash auditing and banking.
• Make collection calls for payments.

Skills

Customer service experience

Sales experience

Valid driver’s license

Ability to lift 35 pounds

Maintenance skills

Job description

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)

Benefits

• We work flexible and full‑time schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for full‑time benefits by working an average of 20+ hours - benefits include: medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work‑related tasks
• Our Property Managers have the opportunity to earn performance‑based bonuses!

Equal Employment Opportunity

We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best‑in‑class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.