Customer Service - Self Storage Manager

Public Storage; Indianapolis (IN); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is hiring for Property Managers in Indianapolis, Indiana. The role involves working independently at multiple locations, assisting customers with their storage needs, and performing various inspections and business tasks. Candidates should have experience in customer service or sales, a valid driver's license, and their own vehicle. Benefits include flexible hours, health coverage, and performance-based bonuses. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Experience in customer service centered sales environments like retail or restaurant.
• Must have a valid driver's license and a reliable vehicle for work-related travel.

Responsibilities

• Work independently at multiple locations, inside and outside.
• Assist customers with storage needs and sell packing supplies.
• Conduct daily inspections of storage units.
• Manage cash drawers and make bank deposits.
• Keep customers current with payments, making reminder calls as needed.

Skills

Customer service experience

Sales experience

Valid driver's license

Job description

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside.
• We assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent.
• Auditing cash drawers and making bank deposits are part of the daily business.
• We help keep our customers current with payments and make reminder and collection calls when required.

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds.
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available).

Benefits

• Earn $14.00 Per Hour.
• Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm).
• Employees become eligible for Full-time Benefits by working an average of 20+ hours – Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending.
• Company paid life, accidental death insurance, and exclusive vendor discounts.
• Mileage reimbursement is provided when traveling between properties or other work-related tasks.
• Our Property Managers have the opportunity to earn performance-based bonuses!