Customer Service - Self Storage Manager

Public Storage; Moraine (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Public Storage is seeking Property Managers to work independently across multiple locations, with time spent both indoors and outdoors. You will assess customer storage needs and recommend packing supplies to maximize rentals.

Daily duties include inspecting units, managing inventory, auditing cash drawers, deposits, and helping customers stay current with payments while making reminder calls as needed. Valid driver's license required.

Qualifications

• Customer service oriented with a sales focus.
• Experience in retail, restaurant, or service-based industries.
• Ability to assess customer needs and upsell products.

Responsibilities

• Assess storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and handle reminders/collections when needed.

Skills

Customer service

Sales experience

Retail experience

Communication skills

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)