Customer Service - Self Storage Manager

Public Storage; Reno (NV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k with match

Paid time off

Flexible scheduling

Performance-based bonuses

Job summary

Public Storage in Reno, Nevada is seeking a proactive Property Manager to join our team. This role involves working independently at various locations, assisting customers with storage needs, performing daily upkeep, and managing transactions. Ideal candidates will have a background in customer service and sales, plus a valid driver's license for travel between properties.

We offer flexible full-time schedules with various benefits including medical, dental, and performance bonuses. Join a diverse team dedicated to creating an inclusive environment for all employees.

Qualifications

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Must have a valid driver’s license and utilize their own vehicle to travel.
• Ability to transport lift/move items weighing up to 35 pounds.

Responsibilities

• Work independently at multiple locations, assessing customer storage needs.
• Conduct daily storage unit inspections to confirm inventory.
• Assist customers with payments and make reminder calls when required.

Skills

Customer service experience

Sales environment experience

Valid driver's license

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now !

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.

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