Customer Service - Self Storage Manager

jobr.pro; Lancaster (Lancaster County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

jobr.pro is looking for Property Managers in Lancaster County, United States. The role involves working independently at various locations, assessing customer storage needs, and ensuring units are ready for rental.

Qualified candidates should have experience in customer service and sales, a valid driver's license, and the ability to lift up to 35 pounds. The position requires daily inspections and maintenance tasks to maintain the facilities.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to transport and lift items up to 35 pounds.
• Valid driver's license required for travel between locations.

Responsibilities

• Inspect daily storage units and ensure readiness for rental.
• Handle customer payments, reminders, and collection calls.
• Perform cleaning and maintenance tasks at facilities.

Skills

Customer service experience

Sales skills

Attention to detail

Job description

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available).