Customer Service - Self Storage Manager

jobr.pro; Pottstown (Montgomery County); On-site; USD 42,000 - 64,000; Full time

Job summary

jobr.pro is seeking a Property Manager to work across multiple locations, focusing on storage solutions and moving-supply sales. You will assess customer needs, inspect units daily, and ensure inventory is ready for rent.

The role involves cash handling, deposits, and some travel between sites, with reminders and collections as needed.

Qualifications

• Experience in customer service centered sales environments.
• Valid driver’s license and own vehicle required for travel between locations.
• Willingness to travel between multiple work locations.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and handle bank deposits.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales experience

Communication

Job description

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)