Customer Service - Self Storage Manager

jobr.pro; Boyertown (Berks County); On-site; USD 36,000 - 54,000; Full time

Job summary

jobr.pro is seeking a Property Manager to work independently at multiple storage locations, assessing customer storage needs and suggesting packing and moving supplies. You will conduct daily inspections to ensure units are ready to rent and help customers understand available options.

Responsibilities include auditing cash drawers, making bank deposits, assisting with payments and collections, and traveling between sites using your own vehicle with mileage reimbursement.

Qualifications

• Experience in customer service focused sales environments (retail, restaurant, or service)
• Willing to travel between locations using own vehicle; mileage reimbursement available

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies
• Perform daily inspections to confirm storage unit availability and readiness to rent
• Audit cash drawers and make bank deposits
• Assist customers with payments and perform reminder/collection calls
• Work independently at multiple locations and perform outdoor/indoor tasks as needed

Skills

Customer service

Sales experience

Cash handling

Valid driver’s license

Job description

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)