Customer Service - Self Storage Manager

Public Storage; Bee Cave (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Bee Cave, Texas, is hiring Property Managers to oversee multiple storage facilities. Responsibilities include conducting inspections, assisting customers with storage needs, and managing financial transactions. Successful candidates will be active, with the ability to lift items and perform outdoor maintenance tasks. A valid driver’s license is required as travel between locations is needed. Join a dynamic team that values customer service in a supportive environment.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Valid driver’s license and own vehicle required.
• Experience in customer service-centric roles preferred.

Responsibilities

• Manage multiple storage locations independently.
• Conduct daily unit inspections and manage inventory.
• Handle customer payments and collection calls.

Skills

Customer service

Sales

Attention to detail

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)