Customer Service - Self Storage Manager

Public Storage; Happy Valley (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage in Happy Valley, Oregon, is seeking dedicated Property Managers to work independently at multiple locations. Responsibilities include assessing customer storage needs, conducting daily inspections of units, managing cash drawer audits, and ensuring high levels of customer service.

The role requires a valid driver's license as employees travel between locations and perform physical tasks, including moving items and maintaining property appearance. Candidates with a background in service-oriented positions are encouraged to apply.

Qualifications

• Successful candidates should have experience in customer service or sales environments.
• A valid driver's license is required for travel between locations.
• Ability to lift/move items weighing up to 35 pounds.

Responsibilities

• Assess customer storage needs and offer suggestions.
• Conduct daily inspections of storage units.
• Make payment reminder and collection calls.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)