Customer Service - Self Storage Manager

Public Storage; Apple Valley (MN); Hybrid; USD 48,000 - 72,000; Full time

Job summary

Public Storage in Minnesota seeks a motivated Property Manager to serve customers across multiple locations, assess storage needs, and upsell packing supplies. The role combines inside and outdoor work, daily unit inspections, and proactive service to maximize occupancy.

You will manage payments, perform cash handling duties, and coordinate between sites, requiring a valid driver’s license for travel. A strong service background helps you succeed in a fast-paced retail-like environment.

Qualifications

• Experience in customer service oriented sales environments.
• Strong communication and interpersonal skills.
• Ability to adapt to fast-paced service settings.

Responsibilities

• Assess storage needs and suggest packing supplies to customers.
• Perform daily storage unit inspections to confirm inventory and readiness.
• Audit cash drawers and handle bank deposits as part of daily tasks.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)