Customer Service & Scheduling Specialist

Rollins Inc.; Sterling Heights (MI); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

401(k) program

Paid vacation and holidays

Employee discounts and tuition reimbursement

Job summary

Rollins Inc. is looking for a Customer Service Specialist in Sterling Heights, Michigan. This role is ideal for those seeking a career with growth potential and excellent benefits, including full medical coverage and competitive pay. You will ensure exceptional service delivery, respond to customer queries, and schedule appointments effectively.

No industry experience is required, as Rollins provides extensive training. Join a mission-driven company that values professionalism, safety, and integrity.

Qualifications

• Previous experience in Customer Service or Sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.

Responsibilities

• Answer incoming calls and schedule appointments.
• Navigate a Windows-based & Web-based system effectively.
• Identify customer needs and respond accordingly.

Skills

Customer Service Experience

Excellent Communication Skills

Microsoft Office Proficiency

Attention to Detail

Time Management

Education

High School Diploma or equivalent

Tools

Windows-based & Web-based systems

Job description

Rollins Inc. is looking for a Customer Service Specialist in Sterling Heights, Michigan. This role is ideal for those seeking a career with growth potential and excellent benefits, including full medical coverage and competitive pay. You will ensure exceptional service delivery, respond to customer queries, and schedule appointments effectively.

No industry experience is required, as Rollins provides extensive training. Join a mission-driven company that values professionalism, safety, and integrity.