Customer Relations Pro | Growth Path & Flexible Schedule

Steve Smith; Sterling Heights (MI); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm Agent in Sterling Heights is seeking a Customer Relations Representative to create exceptional customer experiences. The role involves managing inquiries, maintaining records, and supporting retention strategies. Ideal candidates should have strong communication and problem-solving skills, with a preferred background in customer service. This position offers a competitive salary and various benefits, creating opportunities for career advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

A State Farm Agent in Sterling Heights is seeking a Customer Relations Representative to create exceptional customer experiences. The role involves managing inquiries, maintaining records, and supporting retention strategies. Ideal candidates should have strong communication and problem-solving skills, with a preferred background in customer service. This position offers a competitive salary and various benefits, creating opportunities for career advancement.