Customer Service & Scheduling Pro

Culligan; Albuquerque (NM); In loco; USD 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Medical insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan inHome

Eligibility for annual recognition and

Descrizione del lavoro

Culligan Water is seeking a Customer Service Representative to engage with customers, discuss orders, resolve problems, and support related needs. The role emphasizes attention to detail, organization, and strong interpersonal and communication skills.

The position offers full-time hours with benefits including health insurance, 401(k) options, and paid time off. You will work to schedule service and delivery orders, coordinate with the operations team, and provide proactive sales support.

Competenze

• High school diploma or GED.
• Strong time management and project management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.
• Prior customer service experience preferred.

Mansioni

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Conoscenze

Customer service experience

Strong communication

Time management

MS Office

Formazione

High school diploma or GED

Strumenti

Microsoft Office (Word, Excel, Outlook)

Descrizione del lavoro

Culligan Water is seeking a Customer Service Representative to engage with customers, discuss orders, resolve problems, and support related needs. The role emphasizes attention to detail, organization, and strong interpersonal and communication skills.

The position offers full-time hours with benefits including health insurance, 401(k) options, and paid time off. You will work to schedule service and delivery orders, coordinate with the operations team, and provide proactive sales support.