Customer Service & Scheduling

Renner Supply Company; Kansas City, Northern (MO, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Fortune 500 Benefits

Medical, Dental, Vision

Life Insurance

Disability Insurance

401(k) Plan

Vacation & Holidays

Consumer Discounts

EOE

Job summary

Renner Supply Company in Kansas City, MO is hiring a Full-Time Customer Service & Scheduling representative to join our team. You will handle calls and emails, schedule appointments, collect customer information and payments, and process orders.

This role offers a stable, friendly work environment and a comprehensive benefits package. Starting pay is $17.00–$18.00 per hour, with weekday hours and opportunities to grow with the company.

Qualifications

• Reliable transportation to work.
• 1-3 Months relevant experience in customer service and pricing.
• Basic writing, computer, and telephone skills.
• Capable of problem solving, time management, organization, and interpersonal skills.

Responsibilities

• Answer telephone calls and/or emails from customers for the purpose of sales and support.
• Scheduling.
• Collect customer information and payment for products and services.
• Order processing.
• Communicating with customers and co-workers.
• General office tasks as needed.

Skills

Customer service

Scheduling

Communication

Data entry

Time management

Interpersonal skills

Tools

MS Office

Job description

A leading full-service Garage Door Installation Company

Ranked One of the Top 150 Private Businesses

Is now accepting applications for a Full Time:

Customer Service & Scheduling

COME GROW WITH US!

We are seeking a self-motivated and efficient Customer Service Representative to join our growing team! Come enjoy a great work atmosphere with the friendliest team members around!

SUMMARY: Our Customer Service & Scheduling team is the first line of support for our customers, where you’ll be providing helpful information, answering questions, and scheduling appointments. Our team is dedicated to keeping our customers pleased with our products and services!

$17.00 – $18.00/hr Starting pay

DUTIES AND RESPONSIBILITIES:

• Answer telephone calls and/or emails from customers for the purpose of sales and support
• Scheduling
• Collect customer information and payment for products and services
• Order processing
• Communicating with customers and co-workers
• General office tasks as needed

QUALIFICATIONS:

• Reliable transportation to work
• 1-3 Months relevant experience in customer service and pricing
• Basic writing, computer, and telephone skills
• Capable of problem solving, time management, organization, and interpersonal skills

PREFERRED CANDIDATES HAVE:

• 1-2 Years experience in customer service and sales order entry
• Prior knowledge of the construction or service industry
• Comfortable with data entry

COMPANY BENEFITS:

• Full Time Position.
• Monday – Friday.
• Fortune 500 Benefits Package.
• Medical, Dental, and Vision Benefits.
• Life Insurance, Short-Term, and Long-Term Disability.
• 401(k) Plan.
• Vacation, Holidays, and Sick Time.
• Consumer Discount Programs.
• An Equal Opportunity Employer.

Job Features

Job Category Administrative