Customer Service & Sales Support Specialist

Alexandria Moulding; South Carolina; In loco; USD 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bi-weekly pay

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid vacation

Descrizione del lavoro

Specialty Building Products is seeking a Customer Service Representative for our Greenville, SC location. The role focuses on assisting the ISR team with sales orders, quotes, pricing, and customer follow-ups to ensure excellent service.

Ideal candidates bring 2–4 years of sales experience in the building industry, strong communication skills, and proficiency in Word, Excel, and Outlook. A high school diploma is required, with a 2-year degree preferred.

Competenze

• High school diploma with a 2-year degree preferred.
• 2-4 years sales experience, building industry experience preferred.
• Excellent communication skills including service-oriented telephone manner.
• Must understand and possess good business and selling principles and negotiation skills.
• Must be computer literate, Microsoft Word, Excel, and Outlook.
• Strong organization and administration skills.
• Self-starter, pro-active and the ability to take initiative.
• Must have basic math and analytical skills.
• Be personable, articulate, knowledgeable and professional when communicating with customers.
• Ability to learn skills quickly with a mature and service-oriented attitude.
• Excellent communication (verbal and written) and organizational skills.
• Capability to rely on experience and judgment to plan and accomplish goals.Self-starter, pro-active and able to take initiative.
• Attention to detail and highly motivated.

Mansioni

• Assist the Inside Sales Representative (ISR) team with entering sales orders.
• Receive incoming and outgoing calls related to sales inquiries for pricing and availability.
• Coordinate with Outside Sales, network with customer inquiries regarding product selection, quotes, orders, scheduling deliveries, and follow-ups.
• Inform customers of unit pricing, shipping date, delays, and additional information requested.

Conoscenze

Excellent communication

Negotiation skills

Self-starter

Attention to detail

Organizational skills

Formazione

High school diploma

Two-year degree preferred

Strumenti

Microsoft Word

Excel

Outlook

Descrizione del lavoro

Specialty Building Products is seeking a Customer Service Representative for our Greenville, SC location. The role focuses on assisting the ISR team with sales orders, quotes, pricing, and customer follow-ups to ensure excellent service.

Ideal candidates bring 2–4 years of sales experience in the building industry, strong communication skills, and proficiency in Word, Excel, and Outlook. A high school diploma is required, with a 2-year degree preferred.