Customer Service & Sales Support Specialist

Patterson Companies, Inc.; Portland (OR); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) Match

Paid Time Off

Holiday Pay

Volunteer Time Off

Educational Assistance

Paid Parental Leave

Job summary

Patterson Companies, Inc. in Portland, OR is hiring a Customer Service Representative III (CSR III) to assist customers and sales representatives with order entry. This role includes placing outbound calls to existing customers and working closely with Territory Representatives for lead generation.

The ideal candidate will possess exceptional customer service skills, attention to detail, and proficiency in systems like SAP. The company offers a supportive environment with competitive benefits.

Qualifications

• Exceptional customer service and organizational skills.
• Accuracy and strong attention to detail.
• Effective verbal, written, and interpersonal communication skills.
• General computer proficiency including knowledge of MS Office.

Responsibilities

• Assist internal and external customers with order entry.
• Place outbound calls to identify and suggest additional products.
• Monitor scheduled shipment dates to ensure timely delivery.
• Generate reports and document all customer interactions.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Computer proficiency

Education

High School Degree or equivalent

Associate’s Degree or equivalent

Tools

SAP

MS Office

Job description

Patterson Companies, Inc. in Portland, OR is hiring a Customer Service Representative III (CSR III) to assist customers and sales representatives with order entry. This role includes placing outbound calls to existing customers and working closely with Territory Representatives for lead generation.

The ideal candidate will possess exceptional customer service skills, attention to detail, and proficiency in systems like SAP. The company offers a supportive environment with competitive benefits.