Customer Service & Sales Support (Building Materials)

Tucker Materials; Honolulu (HI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Plan

ESPP

Paid Holidays

Growth Opportunities

Training Programs

Job summary

SRS Distribution Inc. in Honolulu is seeking a Customer Service Representative to deliver exceptional service to customers and employees in a fast-paced environment. Training on drywall-building-materials knowledge will be provided.

The role involves greeting customers, handling orders, and maintaining a clean showroom while developing product knowledge. Overtime and a range of benefits are included with hourly pay.

Qualifications

• High school diploma or GED equivalent.
• Ability to self-manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Excellent communication

Multitasking

Bilingual

Customer service

Computer skills

Office software

Education

High school diploma or GED

Job description

SRS Distribution Inc. in Honolulu is seeking a Customer Service Representative to deliver exceptional service to customers and employees in a fast-paced environment. Training on drywall-building-materials knowledge will be provided.

The role involves greeting customers, handling orders, and maintaining a clean showroom while developing product knowledge. Overtime and a range of benefits are included with hourly pay.