Customer Service & Sales Specialist

Commonwealth Vector Control; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on services

Career growth opportunities

Fun and engaging work culture

Job summary

Mosquito & Pest Authority is seeking a Customer Service Representative to engage with customers, perform data entry, and support sales efforts. The role emphasizes delivering high-quality service, handling inquiries, and maintaining customer records on a busy, team-oriented environment.

Ideal candidates are strong communicators with experience in phone-based service, capable of multitasking across screens, and comfortable with Microsoft Office tools and CRM systems.

Qualifications

• High School graduate / GED
• Strong communication skills - verbal and written
• Attention to detail and accuracy
• Proficiency with the Microsoft Office suite
• Ability to handle a high volume of calls and data entry

Responsibilities

• Drive sales through up-selling and cross selling while delivering excellent customer service
• Handle inquiries about products and services with clear communication
• Maintain and update customer files and ensure data accuracy
• Manage a high volume of inbound calls and respond professionally
• Support marketing initiatives and assist at events as needed

Skills

Customer service

Phone skills

Data entry

Microsoft Office

Sales experience

Verbal communication

Education

High School diploma

Tools

CRM software

Microsoft Office

Job description

Mosquito & Pest Authority is seeking a Customer Service Representative to engage with customers, perform data entry, and support sales efforts. The role emphasizes delivering high-quality service, handling inquiries, and maintaining customer records on a busy, team-oriented environment.

Ideal candidates are strong communicators with experience in phone-based service, capable of multitasking across screens, and comfortable with Microsoft Office tools and CRM systems.