Customer Service Sales Representative

Variety Companies; Valdosta (GA); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Variety Companies in Georgia is seeking a CSSR to drive new business growth, maintain strong customer relationships, and ensure high service standards. This hybrid role ties compensation to revenue generation and customer retention performance.

You will prospect, visit clients, build a sales pipeline, close accounts, and communicate pricing clearly. Manage key accounts, report activity, and coordinate with service teams to resolve issues promptly.

Qualifications

• Strong customer service, phone communication and writing skills.
• Experience in sales and account management is advantageous.
• Proficiency with data entry and basic computer tools.

Responsibilities

• Prospect and generate new business, build a pipeline, and close new accounts.
• Maintain relationships with key customers and communicate service updates and promotions.
• Conduct quarterly account reviews and coordinate with service teams to ensure smooth execution.
• Provide clear pricing and promotions to customers and manage churn risks.

Skills

Customer service

Sales

Account management

Communication skills

Data entry

English proficiency

Tools

CRM software

Job description

Company Description Variety Companies is a family-owned business that has provided micro-market, vending, coffee and tea, water, and food services across South Georgia and North Florida for nearly 60 years. With branch locations in Valdosta, GA and Moultrie, GA, the company combines local roots with the scale and resources of Canteen, the largest vending company franchise in the nation. Variety Companies is committed to delivering dependable, customer-focused service and building long-term relationships with clients. Team members join a stable, service-driven organization where customers are always the top priority.

Location

Preferably Moultrie or Valdosta Ga

Position Summary

The CSSR is responsible for:

• Driving new business growth
• Maintaining strong customer relationships
• Ensuring high service standards and retention
• Conducting quarterly account reviews for top accounts

This is a hybrid role combining sales + account management, with compensation tied to both revenue generation and customer retention performance.

Core Responsibilities

• Prospect and generate new business
• Conduct in-person visits and presentations
• Build and manage a sales pipeline
• Close new accounts
• Communicate pricing and promotions clearly

Account Management

• Maintain relationships with key customers
• Communicate service updates, product changes, and opportunities
• Identify and address churn risks early
• Conduct quarterly account reviews

Operational Coordination

• Work with service/route teams to ensure smooth execution
• Resolve customer issues quickly and professionally

Activity & Performance Requirements:

• Active pipeline development and reporting
• Monthly touchpoints with key accounts
• Completion of quarterly account reviews
• Timely resolution of customer service issues

Experience

• Strong customer service, phone communication, phone etiquette, communication skills, and writing skills.
• Customer service problem-solving, organizational skills, and the ability to manage multiple requests with care.
• Computer skills and technical proficiency.
• English proficiency required. Bilingual or multilingual abilities are welcome.
• Experience in customer support, client services, sales, and data entry, is useful.