Customer Service & Sales Representative

Molly Maid; Seattle (WA); On-site; USD 27,896 - 34,440; Full time

Benefits offered by this job

Paid training

Company car during work hours

Sick time off

Consistent schedule

Ongoing training opportunities

Promotion from within

Job summary

Molly Maid is seeking a full-time Customer Service & Sales Representative in Seattle, WA to enhance customer satisfaction. Responsibilities include generating quotes, retaining customers, and providing solutions to concerns. Candidates must be legally authorized to work in the U.S., have a valid Washington driver’s license, and communicate effectively. The role offers a pay range of $20.25–$25 per hour with incentives. Join a fun team-focused culture with opportunities for growth and paid training.

Qualifications

• Legally authorized to work in the United States.
• Must complete a background check.
• Hold a valid Washington driver’s license with a clean driving record.
• Available to work Monday through Friday, 8 a.m. to 5 p.m.

Responsibilities

• Generate price quotes to sell Molly Maid cleaning services.
• Grow and retain customers by answering calls and booking estimates.
• Communicate with customers in a friendly and professional manner.
• Close the loop on open estimates or sales.
• Promote teamwork and maintain a positive attitude.
• Enhance customer satisfaction through various channels.

Skills

Strong interpersonal skills

Oral and written communication skills

Time management

Attention to detail

Teamwork

Bilingual English/Spanish

Tools

Microsoft Office

Job description

As a Customer Service & Sales Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. This is a full‑time position with a consistent schedule – no nights, weekends, or holidays.

Benefits & Pay

The pay range for this position is $20.25–$25 per hour, depending on experience. The guaranteed minimum wage is $20.25 per hour and you can earn up to $1,000 per week through incentives, paid weekly.

Earn one day of sick time off for every 8 weeks worked full‑time.

• Paid training on our proven systems for customer delight
• Warm leads sent directly to you for service sales
• Company car during work hours (gas and insurance included)
• Stable, consistent work schedule
• Fun, team‑celebrated culture that rewards success
• Ongoing training and development opportunities
• Branded, comfortable uniforms
• Promotion from within – advancement opportunities

Responsibilities

• Generate price quotes to sell Molly Maid cleaning services – meet with warm leads in their homes and over the phone.
• Grow and retain customers – answer phone calls with a smile, book estimates and cleans for valued customers.
• Communicate with customers and leads in a friendly, positive, and professional manner.
• Close the loop on any open estimates or sales to ensure completion.
• Promote our culture and team – embody teamwork and maintain a positive attitude.
• Enhance customer satisfaction – assess needs via phone, email, and other channels, resolve concerns, provide solutions, and follow up for resolution.

Why you’ll excel at this role

• You feel energized when talking with customers over the phone.
• You can work with a variety of people and thrive in a team environment.
• You meet customer expectations and deliver an experience that generates referrals.
• You take pride in attention to detail and a job well done.
• You are comfortable with computers and Microsoft Office.
• You have strong interpersonal, oral, and written communication skills.
• You can multi‑task, prioritize, and manage time effectively.

Job Requirements

Minimum requirements to be considered for this position:

• Legally authorized to work in the United States.
• Complete a background check.
• Hold a valid Washington driver’s license with a clean driving record.
• Available to work Monday through Friday, 8 a.m. to 5 p.m.
• Bilingual English/Spanish is helpful but not required.