Customer Service Sales Representative

Coric Equipment; Fresno (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Company vehicle

Medical, dental, vision, and life保险

401k with company match

Paid vacation, sick, and holidays

Job summary

Coric Equipment in Fresno, CA is seeking a Product Support Salesperson to drive parts, service, and maintenance program sales and select warehouse products. You will prepare quotes, pursue new customers, and secure service contracts while supporting existing customers across the territory.

The role requires strong communication, basic computer skills, and the ability to work independently. A high school diploma and forklift certification are preferred assets.

Qualifications

• High school diploma or equivalent is required.
• Intermediate computer skills are required.
• Rudimentary knowledge of equipment maintenance procedures and internal combustion engine design.

Responsibilities

• Prepare professional sales quotes with accurate pricing and background materials.
• Secure proper authorization from Management for quotes and non-standard transactions.
• Prospect geographical territory for new customers with regular cold calling.
• Secure service contracts and parts business from existing customers.
• Educate customers on operation, charging, and maintenance of all equipment.
• Accurately manage customer list, maintain and build database.

Skills

Customer Service

Communication

Computer Skills

Independent Work

Education

High School Diploma

Tools

Forklift Certification

Job description

The Product Support Salesperson is responsible for performing general and specific sales of parts, service, and maintenance programs and selected warehouse products to the highest industry standards.

Salary + Commission ($100k annual potential)

$60k first year Training Salary

Essential Duties and Responsibilities

• Prepare professional sales quotes with accurate pricing and background materials to sell parts, service, and selected warehouse products.
• Secure proper authorization from Management for quotes and non‑standard transactions.
• Actively prospect geographical territory for new customers, requiring regular cold calling.
• Consistently contact existing customer base to secure Service Contracts and parts business.
• Provide service to all customers regardless of territorial location, provide leads for all J.M. services and products.
• Parts delivery and pick up as needed or requested.
• Manage all equipment deliveries to help secure service contracts.
• Educate customers on operation, charging, and maintenance of all equipment.
• Assist Rental Department and Collections Department as needed.
• Participate in Saturday Service Department staffing responsibilities.
• Accountability to management in the form of daily activities, call sheets, prospecting, goal setting, and minimum performance standards as stated in the salesman’s agreement.
• Accurately manage customer list, maintain and build database.

Educational Requirements

• High School diploma or equivalent.
• Intermediate computer skills required.
• Rudimentary knowledge of equipment maintenance procedures and internal combustion engine design.

Physical Requirements

• Walk, stand, sit, bend, stoop, reach, push, pull, squat, kneel, twist, and lifting requirement to a maximum of 75 lbs.

Other Requirements

• Forklift Certified (or ability to be certified).
• Valid California Driver’s License.
• Ability to work independently.
• Good Communication and Customer Service Skills.

We Offer

• Competitive compensation and company vehicle.
• Generous benefits package including medical, dental, vision, and life insurance.
• 401k with Company Match and profit sharing.
• Paid vacation, sick, and holidays.