Parts Sales Representative

AHW LLC; Rockville (IN); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k)

Paid time off

Job summary

A parts service company in Rockville, Indiana is seeking a qualified individual to provide exemplary customer service and support in selling their parts portfolio. Responsibilities include maintaining inventory integrity, meeting sales goals, and assisting customers both in-person and on the phone. The ideal candidate has at least 1 year of parts experience and demonstrates strong communication skills. Along with competitive pay, the position offers various benefits, including health insurance and a cell phone allowance.

Qualifications

• 1+ years of Parts experience or equivalent sales or service experience.
• Ability to manage multiple projects simultaneously.
• Experience connecting with customers and maintaining a professional image.

Responsibilities

• Provides excellent customer service to service department and customers.
• Meets or exceeds monthly sales goals.
• Educates and engages customers through product demonstrations.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Tools

Microsoft Office

Dealer Business System

Job description

Description

This position is responsible for selling our tiered portfolio of parts to customers over the counter and providing necessary parts to the service department and placing special orders for our customers.

Responsibilities

• Provides excellent customer service to the service department, customers at the counter or on the phone
• Meets or exceeds monthly sales goals driving sales through Aftermarket promotions
• Responsibility for Inventory Integrity
• Educates and engages customers through product demonstrations and promotions
• Effectively uses computer applications including: Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
• Communicates, executes, and monitors Parts Department standard processes to ensure internal and external customer satisfaction
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
• Assists in keeping parts department clean and orderly
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
• Maintains a safe working environment and adheres to company safety program at all times
• Performs other duties as assigned

Requirements

• 1+ years of Parts experience or equivalent sales or service experience
• Experience connecting with customers, maintains professional image, establishes rapport
• Demonstrates basic understanding of the selling processes
• Demonstrates ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications
• Experience working both independently and in a team setting
• Demonstrates excellent communication skills (written and verbal)
• Ability to lift items weighing up to 75 lbs and routinely lifts items weighing up to 50 lbs

Pay Range

$18.00 - $23.00 per hour

Benefits

We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.