Customer Service & Sales Rep - Landscape & Irrigation (Bonus)

Poolcorp; Menlo Park (CA); On-site; USD 38,572 - 39,950; Full time

Benefits offered by this job

Performance bonuses up to $2,500 in summer

Job summary

Poolcorp is seeking a Customer Service Representative (CSR) in Menlo Park, CA. The role involves engaging with customers, facilitating sales of landscape and irrigation products while providing exceptional service.

Successful candidates will have strong customer service skills and thrive in a fast-paced environment. Responsibilities include preparing sales orders and resolving customer complaints efficiently.

Applicants must be detail-oriented and possess good communication skills. The pay is between $28.00 and $29.00 per hour, with performance bonuses available.

Qualifications

• Strong customer-service attitude.
• Thrives in a fast-paced environment with urgent needs.
• Ability to lift and move items up to 75 pounds.

Responsibilities

• Greet customers and understand their needs.
• Prepare sales orders and assist customers with merchandise.
• Resolve customer complaints promptly.

Skills

Strong customer-service attitude

Excellent communication skills

Detail-oriented

Bilingual (English/Spanish)

Education

High school diploma or GED preferred

Tools

Computer skills

Job description

Poolcorp is seeking a Customer Service Representative (CSR) in Menlo Park, CA. The role involves engaging with customers, facilitating sales of landscape and irrigation products while providing exceptional service.

Successful candidates will have strong customer service skills and thrive in a fast-paced environment. Responsibilities include preparing sales orders and resolving customer complaints efficiently.

Applicants must be detail-oriented and possess good communication skills. The pay is between $28.00 and $29.00 per hour, with performance bonuses available.