Customer Service/Sales

The Home Depot; Pompano Beach (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

A leading home improvement retailer in Pompano Beach is hiring Customer Service/Sales associates. This role involves actively engaging with customers to understand their needs and provide assistance with product offerings. Associates are responsible for maintaining a clean and safe shopping environment while learning about products to effectively sell to customers. Strong communication skills and adherence to safety standards are essential for success in this position.

Qualifications

• Strong interpersonal skills to engage and assist customers.
• Ability to stay informed about product offerings.
• Commitment to safety and training standards.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain the in-stock condition and cleanliness of assigned areas.
• Follow safety policies, reporting hazards as necessary.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.